BD-RE/BD-RE/1-2x Speed Recording/1-2x Speed Recording/1-Layer 25GB / Inkjet Printer Compatible/White Disc; Strong Hard Coat that can be wiped clean with fingerprints when you cant write properly; No dirt (fingerprints or dust) on the disc? Is the computer recorder firmware updated? Please check above and if there is a quality defective due to our manufacturing reasons, we will replace it with the same number of new products only within one year of purchase. Please prepare your order or receipt to show your date of purchase and contact our support center. Recovery/compensation of the recorded contents is not included. (Contact address/Japanese General Agent Co., Ltd.) / Phone Number: 050-3116-3022 Reception Time: 9:00 - 17:00 - Friday (excluding holidays)