Since the product is imported, there may be cases of damage to the box during shipping. Please rest assured that the product can be used without issues. If there is an initial failure, we will deal with you, so please contact us after confirming the product within 3 days after receiving it. After your order is shipped, the US buyers will be sent from the US warehouse. It will take a little time but we aim to be the fastest possible ☆ Packaging materials will be actively recycled products. Thank you!