FAQs
Q: Even if there is a deflation action that will not be seen.A: 1. Try pressing the dry or wet button without putting the bag.Make sure the red lamp on the sticker blinks.When flashing, you should be able to proceed to the seal.If it does not flash, it is a fault of the machine.(Reference Video: Machine Check) 2. If you can use the roll bag, please check the sealing line on one side of the product.When properly sealed, the line is very clear and transparent. There is no uneven in the middle.If one side is not securely sealed, the other side may not seal.(Reference Video: Check the seal lines *Note: The first two is successful, and the third is fail.The third is the poor quality of the bags that cannot be accommodated. 3) Please fill the bag with 3/2 the amount of the bag during operation.4. Please try other vacuum bags as the bags may not be compatible.(Not suitable bags: We recommend you choose a better quality than the "kitchin boss" or roll bag. 5) If any problem cannot be solved, please feel free to contact our customer support.(Support contact: mia.lin@ artfast.com) Q: When you seal it, the bag will melt away.A: Please make sure the orange electric heating wire insulation tape is peeled off.The tape is set for insulation, and when removed it becomes too hot and melts.Please reposition the electric heating wire insulating tape.Q: No vacuum Air will flow in one day.A: Please check the seal line to ensure the seal quality.When properly sealed, it creates a crystal clear transparent seal line. There is no uneven in the middle.The best insertion distance is about 1.6 inches (4 cm).Also, check the rubber gasket on the top cover and reposition it if you want to drop it.(Reference Video: Check the seal line) Q: When using the roll bag, it cannot be sealed properly.A: Do not cut the roll bag first, seal the opening of the bag with the "Dry" or "Wet" button.After sealing the opening tightly, cut it to the appropriate length and try the vacuum seal again.(Reference Video: Roll Bag Seal Method (1) + Roll Bag Seal Method (2) Q: Cannot seal in manual mode.A: The manual button need to be pressed for a long time, and when you release your hand, the vacuum will stop working.Stops and seals automatically after 3 seconds.
AP-18 Reference Video and Japanese Instruction Manual: drive.google.com/drive/folders/1cZhG1Cnj_Ad-gPt_GvfcbhJR7cjryWpc? usp=share_link