Brand new, unconducted product. We only list our inventory. Depending on the product, there may be cases where the engraving or lot may differ from the photo. Thank you for your understanding. Once your order is confirmed, it will be carefully packaged and shipped by our designated shipping company “Japan Post” within 3 business days. (Business hours: 9:00-16:04) If the product is defective, we will refund you. Furthermore, if you have any questions, please contact us through “contact the seller”. There are many other items that are not listed on Amazon. Search on buhieen.com