Q. Do you have any tools you need? A. It does not require any tools, but requires a stepladder. Q. Can I install it by one person? A. But if you have a large car, it is recommended to install more than one person.
We do not accept cash on delivery for roof carriers and base carriers. Credit card will be accepted. It will be sent directly. Please acknowledge
Please be aware that the product images displayed on our store may differ from the actual product depending on your browser and monitor settings.
In that case, we will refuse returns and exchanges even in the above cases regarding products that have been determined to be a good product.
The posted product image may differ slightly in shape depending on the condition of shipment. The shape of the image may vary slightly from the actual product. If you have any questions, please feel free to contact us for details of the product before purchasing.
We are not responsible for any problems or accidents encountered when using this product.
(Defect Product / Difference Items)
●We are hoping that the product is perfect, but by any chance, if there is a defective product (scratches, dirt, etc.) or a wrong delivery, please contact us within 7 days from the date of delivery.
We cannot accept requests for return or exchange without contact us. After we will confirm the information of your request, we will guide you on exchanging and returning methods.
Furthermore, if there is no order for a good product/replacement product due to a out of stock, we will return it and refund it. However, please note that we cannot accept returns or exchanges if you use it once and again.
[Regarding returns and exchanges]
As a general rule, we will accept returns and exchanges if new or unopened. In addition, we will refuse returns and exchanges for products that have elapsed 7 days after the product arrives.
Please check the product as soon as possible after the product arrives.
[Regarding returns and exchanges due to customers preference]
●Returns and exchanges due to customers preferences will only be accepted for unused and unopened, so please contact us within a week. The shipping and handling fees will be paid by the customer.
●The customer will be responsible for the shipping fees at the time of return due to the customers preferences. Please note that we cannot accept the refund if the shipping costs are purchased from our company first.
● Regarding the genuine dealer product, we cannot accept any returns as posted in the product title, so please check carefully.
We also check compatibility by phone. In that case, please prepare the cabin number, model specified number, and sorter number for vehicle verification.
If you have any other questions, please feel free to contact us. (Delivery time 10:00~18:00 / excluding Saturdays, Sundays, and holidays)