It may be shipped directly from the manufacturer. ·We will ship the same day upon confirmation of an order before 11:00. (Excludes Saturdays, Sundays, and holidays. Except when the manufacturer is out of stock) and we will contact you if your order is out of stock. ·Please contact us within 60 minutes of order cancellation. ·Please note that cancellations after product shipment, return or exchange of product after delivery. Please contact us if there is a defective item or damage during shipping. ·There may be cases where it cannot be packed with other products. ·If you specify a gift wrapping or other requests, it may take some time to deliver. Also, please note that there are products that cannot be wrapped.